Is InjureFree mobile?

Yes, incident reports may be saved, updated, and reviewed from any web-enabled device.

How does InjureFree communicate in real-time?

Incident Reports are saved to HIPAA compliant servers and are visible to all authorized users within seconds. When an Incident Report is saved, notifications are sent to all authorized personnel immediately.

Does InjureFree track state-mandated concussion education for coaches, parents, and students?

Yes, all 50 states and the District of Columbia have laws regarding concussion education, documentation, and reporting. Some have laws requiring preseason concussion education, including for parents. The system documents training completion and scoring by delivering the CDC Head's Up education courses. Customizable concussion education courses and connecting with third party education sites is also available.

Does InjureFree deliver and track CDC HEADS UP Concussion Education?

Yes, in English and Spanish! To help ensure the health and safety of young athletes, the Centers for Disease Control and Prevention developed the HEADS UP Concussion in Youth Sports initiative to offer concussion education to coaches, parents, and athletes involved in youth sports.

HEADS UP provides important information on preventing, recognizing, and responding to concussions. InjureFree deploys the education materials and records the completion of HEADS UP training courses, removing the need to turn in paper completion certificates.

Does InjureFree document Return-to-Play/Learn clearance?

Yes, all 50 states require a student/athlete to be medically cleared by a healthcare professional after a concussion, and in some states, after suspected concussions, before returning to play a sport. The same requirements may be applicable for returning to the classroom for certain injuries. Return-to-Play/Learn clearance is documented and time-stamped within the system.

Is InjureFree just for concussions?

No. InjureFree is used to document injuries of all types whether it is a knee, ankle, head, or other part of the body. While concussions are very serious and are receiving a lot of media attention, all incidents need to be documented.

Is InjureFree only for athletes?

No. InjureFree is used to document child AND student injuries in both educational and youth sports environments. Some organizations use it to document workplace injuries for their employees.

I do not know how to diagnose injuries. Should I enter anything?

Yes, InjureFree is not for diagnosis; it is for injury documentation and reporting. Since many organizations are still using paper forms, resulting in untimely reports, just describing the injury as best you can helps medical professionals get the full picture. InjureFree limits which users can enter any type of injury classification, or diagnosis, to only Medical users. Staff and Parents can still enter basic incident information on the report, but are not able to "classify" or diagnose any injury.

Who can enter an Incident Report?

The administrator of a school or club team may allow all staff, such as teachers and coaches, to enter Incident Reports. This access is customizable by the administrator and staff/volunteers are invited as needed. Our support team walks new accounts through this process during our "rollout" planning and helps customize the care network desired.

What if my sports club team uses InjureFree, but my school doesn’t?

Certain details of an Incident Report submitted by a club are only available to the club’s authorized personnel. If the school is also an InjureFree customer, authorized personnel from the school can see the Cleared/Not Cleared status of the child, but cannot see any details of the report. This helps prevent student/athletes from playing on a school team when they were seriously injured on the club team. This is the heart of the Connected Care Community and the transparency that increases child safety. For this reason, we encourage you to tell your sports club and school about InjureFree.

How can InjureFree be used as a loss control tool?

If a child is seriously injured as a result of returning to activity before being properly cleared by a medical caregiver, litigation may follow. This is far less likely to happen with proper documentation and tracking. InjureFree helps prevent bad outcomes through proper and transparent documentation. We cannot prevent the original injury, but there should be no further harm from returning to play before a full recovery. These injury claims can easily become more costly than a doctor visit.

Data collection.

InjureFree allows for the comparison of injury rates between schools and districts. It is a great tool that enables program administrators to monitor and compare injury rates to identify areas of improvement and proactively prevent injuries and improve performance.

Who owns the data?

Our customers own their data.

Is InjureFree HIPAA compliant?


Is InjureFree FERPA compliant?


Is InjureFree an Electronic Medical Record (EMR)?

No, InjureFree does not store a person’s medical records. It is only used to describe details of an injury event. There may be minor exceptions to health information, such as a saved note that a child needs an inhaler due to a history of asthma. Furthermore, no information is stored on a user’s device. InjureFree is cloud-based, meaning you must access the internet to use it. Incident report information does not “stay” on your computer or phone.

Can we take a picture of a written note and upload it into the system?

Yes, a written Dr’s Note can be added to an Incident Report, but Return-to-Play/Learn clearance updates will still require an authorized user of InjureFree.

Can InjureFree integrate with a hospital’s electronic medical record?

Yes, we can integrate with any EMR, but there is significant expense in doing that and there must be coordination between our IT group and the hospital’s IT group.

In general, how does the system get set up?

Upon signing up, an Administrator is designated for InjureFree. At a school, it is typically the Principal, Risk Manager, or Athletic Director. The Administrator designates permissions and clearance. Usually, the principal, school nurse, athletic trainer, and athletic director can see the Incident reports for all students. Then, coaches can see their own team rosters, but no other students. In this way, we maintain confidentiality. Parents are only sent Incident Reports for their own children.